Image Sales Executive

Royal Museums Greenwich

Royal Museums Greenwich is the leading museum of its type in the world. Its Images team licenses the Museum’s images and footage to clients across the globe, with images.rmg.co.uk as our dedicated resource for image buyers. The Images team also operates a print sales business through prints.rmg.co.uk. The team is also responsible for brand licensing working with external licensees. The team’s primary remit is income generation and intellectual property management within the Commercial Division of the Museum.

The Image Sales Executive is a diligent and meticulous, self-motivated and flexible person, acting as a customer-facing contact for sales service internally and externally, for both image and print sales. They will have to balance the sometimes conflicting objectives of income generation against the provision of research and academic access to the collections.

Reports to: Image, Media and Brand Licensing Manager

Principal duties:  

  • Responsible for helping to achieve revenue targets via image licensing and print sales. Administering content on our websites in order to improve functionality and searchability for new and returning customers
  • Provide quotes, licensing and invoicing consistently and accurately in a timely fashion using Capture Digital Asset Management software
  • Respond promptly to customer licensing enquiries and requests, carrying out research using Collections Management software (Mimsy XG) and Collections online.
  • Creating lightboxes using Capture Digital Asset Management software
  • Negotiate rights and reproduction permissions and amending licence templates for image and footage use
  • Prepare and despatch licensed material to customers ensuring necessary metadata, captioning and credits accompany the images
  • Issue and manage commercial contracts for image usage and maintaining systematic filing of documents for future reference in Content Manager software
  • Regularly update content for both Prints and Images websites including captioning, preparing, uploading and publishing images, and proactively recommending content for digitisation to optimise revenue generation
  • Provide regular sales reports and analytics to Finance and managers
  • Create and send periodical marketing e-newsletters for both Images and Prints, report on their performance and assist with other aspects of the marketing strategy including maintaining the content calendar
  • Create bi-weekly digital marketing campaigns for RMG social media channels
  • Participate in analytics reviews and digital marketing for the Images and Prints website using email service provider and e-CRM
  • Participate in any reviews and updates to the image management system and websites
  • Collect data in accordance with line manager for bi-annual benchmarking and reviews of the price list
  • Give advice to colleagues across the museum regarding copyright status of images, investigating the intellectual property (IP) for collections items, and assisting with museum IP clearances in accordance with line manager
  • Support colleagues in identifying opportunities for increasing revenue generation
  • Provide guidance, training, and support for volunteers
  • Support team to execute the Brand Licensing Strategy and programme
  • Undertake any other duties that may be required for the operation of the Image Sales team

Skills and experience

  • Personal Specification – Essential requirements:
  • Proven knowledge and experience of image licensing models and principles
  • A strong demonstrable knowledge and comprehension of the copyright law
  • Experience of licensing images from external sources and maintaining sensitive client relationships such as academics, researchers, colleagues, and commercial clients
  • Ability to work under pressure, prioritise and manage multiple tasks and meet deadlines
  • High commercial awareness and confidence in making decisions in your area of responsibility
  • Digital marketing experience, familiar with social media platforms and Mailchimp platform
  • Confidence in learning and using digital asset management software and collections database
  • Knowledge and experience of using Microsoft Office 365, in particular Excel, for creating and maintaining spreadsheets.
  • Knowledge of WordPress and Shopify platforms
  • Confidence and understanding of digital imaging processes, file formats and ability to use Adobe Photoshop
  • A flexible, pragmatic approach to work with excellent interpersonal skills but also an ability to work independently and under your own initiative
  • Excellent communication and negotiation skills, verbal or written

Desirable:

  • An interest in the cultural heritage sector
  • A qualification in intellectual property law (not essential)

Terms and conditions:

The post holder will work a 36 hour week, core hours Monday to Friday 9.00am to 5.00pm with an additional hour to be worked in agreement with line management.

Salary: £23,250-£27,250 per annum

Apply here